Politique de confidentialité

Last updated: September 1, 2026

We at Lunetieratelier are committed to protecting your personal data. This policy explains what we collect and how we use it.

What we collect

• Information you provide: name, email, address, phone number, payment details (processed by our secure partners, not stored by us), order history, and any messages or photos you send.

• Information collected automatically: IP address, browser/device data, pages visited, referral source.

How we use your data
To process orders, provide customer support, improve our services, send marketing emails (only with your consent), and comply with legal obligations (accounting, tax).

Data security
We use industry-standard measures to protect your data. No transmission is 100% secure, but we continuously update our safeguards.

Retention
We retain your data only as long as needed for the purposes above or as required by law, after which we delete or anonymise it.

Your rights
Under GDPR, you have the right to access, correct, delete, restrict, or port your data. To exercise these, email us at info@lunetieratelier.com – we will respond within 30 days.

Cookies
Our site uses cookies for browsing, analytics, and personalisation. Manage them via your browser settings.

Third-party sharing
We share data only with trusted partners (e.g., payment processors, carriers) who are bound to confidentiality and may only use data for services they provide to us.

Children
Our services are not for children under 16. If we inadvertently collect such data, please contact us to delete it.

Changes
We may update this policy; the latest version will always appear here with the revision date.